Business Management
Undergraduate – Level 4 & 5
UK Level 5 to Top-Up degree at UK University – Only £1500 Per Year (Subject to Scholarship Discount)
Overview
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
OTHM LEVEL 5 EXTENDED
DIPLOMA IN BUSINESS
MANAGEMENT
Qualification Number: 610/0335/9
Specification | June 2024
SPECIFICATION | JUNE 2022 WWW.OTHM.ORG.UK Page 0 of 63
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
TABLE OF CONTENTS
INTRODUCTION 2
QUALIFICATION OBJECTIVES 2
QUALITY, STANDARDS AND RECOGNITIONS 4
REGULATORY INFORMATION 4
EQUIVALENCES 5
QUALIFICATION STRUCTURE 5
DEFINITIONS 5
ENTRY REQUIREMENTS 6
PROGRESSION 6
DELIVERY OF OTHM QUALIFICATIONS 6
ASSESSMENT AND VERIFICATION 7
RECOGNITION OF PRIOR LEARNING AND ACHIEVEMENT 8
EQUALITY AND DIVERSITY 9
OTHM LEVEL 5 EXTENDED
DIPLOMA IN BUSINESS
MANAGEMENT
Qualification Number: 610/0335/9
Specification | June 2024
SPECIFICATION | JUNE 2022 WWW.OTHM.ORG.UK Page 0 of 63
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
TABLE OF CONTENTS
INTRODUCTION 2
QUALIFICATION OBJECTIVES 2
QUALITY, STANDARDS AND RECOGNITIONS 4
REGULATORY INFORMATION 4
EQUIVALENCES 5
QUALIFICATION STRUCTURE 5
DEFINITIONS 5
ENTRY REQUIREMENTS 6
PROGRESSION 6
DELIVERY OF OTHM QUALIFICATIONS 6
ASSESSMENT AND VERIFICATION 7
RECOGNITION OF PRIOR LEARNING AND ACHIEVEMENT 8
EQUALITY AND DIVERSITY 9
Qualification structure
learning outcomes of a unit. One credit is equal to 10
hours of TQT.
ENTRY REQUIREMENTS
These qualifications are designed for learners who are typically aged 18 and above.
The entry profile for learners is likely to include at least one of the following:
●Relevant Level 3 Diploma or equivalent qualification
●GCE Advanced level in 2 subjects or equivalent qualification
●Mature learners (over 21) with relevant management experience (learners must
check with the delivery centre regarding this experience prior to registering for the
programme)
English requirements: If a learner is not from a majority English-speaking country, they
must provide evidence of English language competency. For more information visit the
English
Language Expectations page on the OTHM website.
PROGRESSION
Successful completion of the OTHM Level 4 Diploma in Business Management provides
learners the opportunity for a wide range of academic progressions, including OTHM Level 5
Extended Diploma in Business Management.
As this qualification is approved and regulated by Ofqual (Office of the Qualifications and
Examinations Regulation), learners are also eligible to gain direct entry into Year 2 of a
three-year UK Bachelor’s degree programme. For more information visit University
Progressions page.
DELIVERY OF OTHM QUALIFICATIONS
OTHM do not specify the mode of delivery for its qualifications, therefore OTHM centres are
free to deliver this qualification using any mode of delivery that meets the needs of their
learners. However, OTHM centres should consider the learners’ complete learning
experience when designing the delivery of programmes.
OTHM Centres must ensure that the chosen mode of delivery does not unlawfully or unfairly
discriminate, whether directly or indirectly, and that equality of opportunity is promoted.
Where it is reasonable and practicable to do so, it will take steps to address identified
inequalities or barriers that may arise.
Guided Learning Hours (GLH) which are listed in each unit gives centres the number of
hours of teacher-supervised or direct study time likely to be required to teach that unit.
ASSESSMENT AND VERIFICATION
All units within this qualification are assessed and internally quality assured by the centre
and
SPECIFICATION | JUNE 2024
OTHM LEVEL 4 DIPLOMA IN BUSINESS MANAGEMENT | SPECIFICATION
externally verified by OTHM. The qualifications are criterion referenced, based on the
achievement of all the specified learning outcomes.
To achieve a ‘pass’ for a unit, learners must provide evidence to demonstrate that they have
fulfilled all the learning outcomes and meet the standards specified by all assessment
criteria. Judgement that the learners have successfully fulfilled the assessment criteria is
made by the assessor.
Specific assessment guidance and relevant marking criteria for each unit are made available
in the Assignment Brief document.
The assessor should provide an audit trail showing how the judgement of the learners’
overall achievement has been arrived at.
RECOGNITION OF PRIOR LEARNING AND ACHIEVEMENT
Recognition of Prior Learning (RPL) is a method of assessment that considers whether
learners can demonstrate that they can meet the assessment requirements for a unit
through knowledge, understanding or skills they already possess and do not need to develop
through a course of learning.
RPL policies and procedures have been developed over time, which has led to the use of a
number of terms to describe the process. Among the most common are:
●Accreditation of Prior Learning (APL)
●Accreditation of Prior Experiential Learning (APEL)
●Accreditation of Prior Achievement (APA)
●Accreditation of Prior Learning and Achievement (APLA)
All evidence must be evaluated with reference to the stipulated learning outcomes and
assessment criteria against the respective unit(s). The assessor must be satisfied that the
evidence produced by the learner meets the assessment standard established by the
learning outcome and its related assessment criteria at that particular level.
Most often RPL will be used for units. It is not acceptable to claim for an entire qualification
through RPL. Where evidence is assessed to be only sufficient to cover one or more
learning outcomes, or to partly meet the need of a learning outcome, then additional
assessment methods should be used to generate sufficient evidence to be able to award the
learning outcome(s) for the whole unit. This may include a combination of units where
applicable.
SPECIFICATION | JUNE 2024
OTHM LEVEL 4 DIPLOMA IN BUSINESS MANAGEMENT | SPECIFICATION
EQUALITY AND DIVERSITY
OTHM provides equality and diversity training to staff and consultants. This makes clear that
staff and consultants must comply with the requirements of the Equality Act 2010, and all
other related equality and diversity legislation, in relation to our qualifications.
We develop and revise our qualifications to avoid, where possible, any feature that might
disadvantage learners because of their age, disability, gender, pregnancy or maternity, race,
religion or belief, and sexual orientation.
If a specific qualification requires a feature that might disadvantage a particular group (e.g. a
legal requirement regarding health and safety in the workplace), we will clarify this explicitly
in the qualification specification.
SPECIFICATION | JUNE 2024
OTHM LEVEL 4 DIPLOMA IN BUSINESS MANAGEMENT | SPECIFICATION
UNIT SPECIFICATIONS
SPECIFICATION | JUNE 2024
OTHM LEVEL 4 DIPLOMA IN BUSINESS AND MANAGEMENT | SPECIFICATION
ACADEMIC WRITING AND RESEARCH SKILLS
hours of TQT.
ENTRY REQUIREMENTS
These qualifications are designed for learners who are typically aged 18 and above.
The entry profile for learners is likely to include at least one of the following:
●Relevant Level 3 Diploma or equivalent qualification
●GCE Advanced level in 2 subjects or equivalent qualification
●Mature learners (over 21) with relevant management experience (learners must
check with the delivery centre regarding this experience prior to registering for the
programme)
English requirements: If a learner is not from a majority English-speaking country, they
must provide evidence of English language competency. For more information visit the
English
Language Expectations page on the OTHM website.
PROGRESSION
Successful completion of the OTHM Level 4 Diploma in Business Management provides
learners the opportunity for a wide range of academic progressions, including OTHM Level 5
Extended Diploma in Business Management.
As this qualification is approved and regulated by Ofqual (Office of the Qualifications and
Examinations Regulation), learners are also eligible to gain direct entry into Year 2 of a
three-year UK Bachelor’s degree programme. For more information visit University
Progressions page.
DELIVERY OF OTHM QUALIFICATIONS
OTHM do not specify the mode of delivery for its qualifications, therefore OTHM centres are
free to deliver this qualification using any mode of delivery that meets the needs of their
learners. However, OTHM centres should consider the learners’ complete learning
experience when designing the delivery of programmes.
OTHM Centres must ensure that the chosen mode of delivery does not unlawfully or unfairly
discriminate, whether directly or indirectly, and that equality of opportunity is promoted.
Where it is reasonable and practicable to do so, it will take steps to address identified
inequalities or barriers that may arise.
Guided Learning Hours (GLH) which are listed in each unit gives centres the number of
hours of teacher-supervised or direct study time likely to be required to teach that unit.
ASSESSMENT AND VERIFICATION
All units within this qualification are assessed and internally quality assured by the centre
and
SPECIFICATION | JUNE 2024
OTHM LEVEL 4 DIPLOMA IN BUSINESS MANAGEMENT | SPECIFICATION
externally verified by OTHM. The qualifications are criterion referenced, based on the
achievement of all the specified learning outcomes.
To achieve a ‘pass’ for a unit, learners must provide evidence to demonstrate that they have
fulfilled all the learning outcomes and meet the standards specified by all assessment
criteria. Judgement that the learners have successfully fulfilled the assessment criteria is
made by the assessor.
Specific assessment guidance and relevant marking criteria for each unit are made available
in the Assignment Brief document.
The assessor should provide an audit trail showing how the judgement of the learners’
overall achievement has been arrived at.
RECOGNITION OF PRIOR LEARNING AND ACHIEVEMENT
Recognition of Prior Learning (RPL) is a method of assessment that considers whether
learners can demonstrate that they can meet the assessment requirements for a unit
through knowledge, understanding or skills they already possess and do not need to develop
through a course of learning.
RPL policies and procedures have been developed over time, which has led to the use of a
number of terms to describe the process. Among the most common are:
●Accreditation of Prior Learning (APL)
●Accreditation of Prior Experiential Learning (APEL)
●Accreditation of Prior Achievement (APA)
●Accreditation of Prior Learning and Achievement (APLA)
All evidence must be evaluated with reference to the stipulated learning outcomes and
assessment criteria against the respective unit(s). The assessor must be satisfied that the
evidence produced by the learner meets the assessment standard established by the
learning outcome and its related assessment criteria at that particular level.
Most often RPL will be used for units. It is not acceptable to claim for an entire qualification
through RPL. Where evidence is assessed to be only sufficient to cover one or more
learning outcomes, or to partly meet the need of a learning outcome, then additional
assessment methods should be used to generate sufficient evidence to be able to award the
learning outcome(s) for the whole unit. This may include a combination of units where
applicable.
SPECIFICATION | JUNE 2024
OTHM LEVEL 4 DIPLOMA IN BUSINESS MANAGEMENT | SPECIFICATION
EQUALITY AND DIVERSITY
OTHM provides equality and diversity training to staff and consultants. This makes clear that
staff and consultants must comply with the requirements of the Equality Act 2010, and all
other related equality and diversity legislation, in relation to our qualifications.
We develop and revise our qualifications to avoid, where possible, any feature that might
disadvantage learners because of their age, disability, gender, pregnancy or maternity, race,
religion or belief, and sexual orientation.
If a specific qualification requires a feature that might disadvantage a particular group (e.g. a
legal requirement regarding health and safety in the workplace), we will clarify this explicitly
in the qualification specification.
SPECIFICATION | JUNE 2024
OTHM LEVEL 4 DIPLOMA IN BUSINESS MANAGEMENT | SPECIFICATION
UNIT SPECIFICATIONS
SPECIFICATION | JUNE 2024
OTHM LEVEL 4 DIPLOMA IN BUSINESS AND MANAGEMENT | SPECIFICATION
ACADEMIC WRITING AND RESEARCH SKILLS
Unit Aims
Engaging in academic research and writing will help students to interpret and evaluate sources of information and evidence before becoming involved in the production of evidence based, logical, arguments. The aim of this unit is, therefore, to support the exploration of key topics which form part of the academic research and writing process so that learners will be able to achieve greater success and recognition in their studies.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the concept and
purpose of academic research
and writing.
1.1Explain what is meant by the term ‘academic
research and writing.’
1.2Explain different academic writing
conventions.
1.3Discuss different types of academic research.
●Seeking the truth
●Adding to knowledge
●Academic language
●Paragraphs and argument flows
●Paraphrasing
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Writing to word counts
●Descriptive research
●Associational research
●Intervention research
●Validity and reliability of research
2.Understand how to conduct
academic research.
2.1Compare different sources of information and
evidence.
2.2Explain the research process.
2.3Differentiate between primary and secondary
research.
●Journals
●Textbooks
●Conferences
●Government data
●Research as a linear process
●Primary research – seeking new information
●Secondary research – reviewing existing
information
3.Be able to demonstrate critical
thinking skills.
3.1Explain what is meant by the term ‘critical
thinking.’
3.2Explain different critical thinking skills.
3.3Explain why critical thinking is important in
academic research.
3.4Explain how to apply techniques to evaluate
an argument.
●A systematic approach to evaluating
arguments.
●Critical reading
●Analysis and interpretation
●Being open-minded
●Self-regulation
●Objective v subjective
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Promoting creative
●Improving language and presentation skills
●Thinking ‘outside the box’
●Argument coherence
●Evidence testing
●Validity testing
4.Understand how to construct a
reliable and valid academic
argument.
4.1Explain the key components of a reliable and
valid academic argument.
4.2Differentiate between inductive and deductive
reasoning.
4.3Suggest an argument structure for a given
topic.
●Evidence
●Premise (nature of academic argument)
●Conclusion
●Inductive uses generalisation
●Deductive uses known evidence and
information
●Logical argument structures
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 3 All ACs under LO 1 to 3 Coursework 2250 words
LO4 AC4.1, 4.2, 4.3 Presentation 10-minute presentation (750
words equivalent)
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Indicative Reading List
Bailey, S. (2017) Academic Writing: A Handbook for International Learners 5th edition, Routledge, London
Cotrell, S. (2019) The Study Skills Handbook 5th edition, MacMillan, London
Additional Resources
Journal of Academic Research
Journal of Academic Writing
An Intermediate Guide to Writing in English for University Studo
BUSINESS OPERATIONS
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the concept and
purpose of academic research
and writing.
1.1Explain what is meant by the term ‘academic
research and writing.’
1.2Explain different academic writing
conventions.
1.3Discuss different types of academic research.
●Seeking the truth
●Adding to knowledge
●Academic language
●Paragraphs and argument flows
●Paraphrasing
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Writing to word counts
●Descriptive research
●Associational research
●Intervention research
●Validity and reliability of research
2.Understand how to conduct
academic research.
2.1Compare different sources of information and
evidence.
2.2Explain the research process.
2.3Differentiate between primary and secondary
research.
●Journals
●Textbooks
●Conferences
●Government data
●Research as a linear process
●Primary research – seeking new information
●Secondary research – reviewing existing
information
3.Be able to demonstrate critical
thinking skills.
3.1Explain what is meant by the term ‘critical
thinking.’
3.2Explain different critical thinking skills.
3.3Explain why critical thinking is important in
academic research.
3.4Explain how to apply techniques to evaluate
an argument.
●A systematic approach to evaluating
arguments.
●Critical reading
●Analysis and interpretation
●Being open-minded
●Self-regulation
●Objective v subjective
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Promoting creative
●Improving language and presentation skills
●Thinking ‘outside the box’
●Argument coherence
●Evidence testing
●Validity testing
4.Understand how to construct a
reliable and valid academic
argument.
4.1Explain the key components of a reliable and
valid academic argument.
4.2Differentiate between inductive and deductive
reasoning.
4.3Suggest an argument structure for a given
topic.
●Evidence
●Premise (nature of academic argument)
●Conclusion
●Inductive uses generalisation
●Deductive uses known evidence and
information
●Logical argument structures
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 3 All ACs under LO 1 to 3 Coursework 2250 words
LO4 AC4.1, 4.2, 4.3 Presentation 10-minute presentation (750
words equivalent)
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Indicative Reading List
Bailey, S. (2017) Academic Writing: A Handbook for International Learners 5th edition, Routledge, London
Cotrell, S. (2019) The Study Skills Handbook 5th edition, MacMillan, London
Additional Resources
Journal of Academic Research
Journal of Academic Writing
An Intermediate Guide to Writing in English for University Studo
BUSINESS OPERATIONS
20 credits • 100 GLH • 200 TQT
Unit Aims
Even though businesses are different in many ways, they do have some common features and are influenced by similar factors. This unit’s aim is to provide learners with the underpinning knowledge to contextualise and examine the fundamental factors which influence how a business operates within the context of its internal and external environment.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand different types of
businesses.
1.1Explain the different types of business
sectors.
1.2Compare different types of businesses.
1.3Compare different legal structures of
businesses.
1.4Illustrate how the type and structure of a
business relates to its market and objectives.
●Business Sectors:
oPrimary sector
oSecondary sector
oTertiary sector
oQuaternary sector
●Types of Business
oProfit
oNot for profit
oNon-government (NGOs)
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oMicro businesses
oSMEs,
oNational and multinational businesses
●Legal Structures:
oSole trader
oPartnership
oLimited and PLC
●Business type and structure: market,
objectives, goals, strategy
2.Understand the relationships
between business functions.
2.1Explain the purpose of different functions of a
business.
2.2Explain the relationship between the different
functions of a business.
2.3Compare different organisational structures.
2.4Suggest how functional relationships impact
on how an organisation is structured.
●Different functions
oSales and marketing
oHuman resource management
oProduction
oWarehouse and distribution
oFinance
●Relationships between business functions
●Different Structures
oHierarchic structure
oBureaucratic structure
oMatrix structure
oFlat structure
oOrganisation structure chart
●Lines of authority and accountability
3.Be able to measure a
business’s internal environment.
3.1Explain what is meant by the term ‘internal
environment of a business.’
3.2Explain why it is important to measure a
business’s internal environment.
3.3Apply a technique to quantify a business’s
internal environment.
●Internal environment: internal factors, functions,
stakeholders, organisational culture
●Importance:
oEstablishing a business’s capabilities
oSupporting strategic intent
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
3.4Assess a business’s internal environment. oPlanning for the future
●SWOT/TOWS
oStrengths: for example, market share,
reserves, innovation, brand
oWeaknesses: for example labour turnover,
lack of workforce skills, motivation
oOpportunities: for example technology,
overseas markets, product development
oThreats: rising costs, competitive rivalry,
new entrants, pressure groups, social
trends, government policies
●Capacity assessment grid
●McKinsey’s 7S framework
4.Be able to measure a
business’s external
environment.
4.1Explain what is meant by the term ‘external
environment of a business.’
4.2Explain why it is important to measure a
business’s external environment.
4.3Apply a technique to quantify a business’s
external environment.
4.4Assess a business’s external environment.
●External factors, drivers and stakeholders
●Local, national and international cultures
●Establishing market position
●Recognising opportunities
●Preparing for change
●PESTLE:
oPolitical (changes in government and
government policies, taxation, political
stability, industry regulations, global trade
agreements and restrictions);
oEconomic (government economic priorities
and policies, economic growth, economic
decline, exchange rates, inflation, interest
rates, consumer spending, labour costs);
oSocial (culture, lifestyle, career and life
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
expectations, consumer trends, fashions);
oTechnological (new technologies, use of
technology, impact of technology on
industry, individual businesses and the
individual and organisation);
oLegal (Changes in legislation and
regulation e.g. health and safety,
employment legislation, equality legislation,
consumer legislation, data protection);
oEnvironmental (corporate social
responsibility, consumer opinion, ethical
trading, fair trade, organic, sustainability,
responsibilities, legal requirements e.g.
water use, waste and carbon emissions).
●Porter’s Five Forces framework/ Ansoff matrix
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework 3000 words
Indicative Reading List
Capon C. (2009) Understanding the Business Environment 3
rd
Edition, Financial Times
Sloman, J. and Hinde, K. (2007). Economics for Business; 4
th
edition, Harlow: Pearson Education
Wetherly, P. and Otter, D. (2008). The Business Environment, Oxford: Oxford University Press
Nallathambi, J. I. (2021) Business Environment, JPS Scientific Publications, India
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Needle, D. and Burns, J. (2019) Business in Context: An Introduction to Business and its Environment 7th edition, Cengage, London
Additional Resources
Business Strategy and the Environment Journal
International Journal of Business Environment
COMMUNICATION IN BUSINESS
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand different types of
businesses.
1.1Explain the different types of business
sectors.
1.2Compare different types of businesses.
1.3Compare different legal structures of
businesses.
1.4Illustrate how the type and structure of a
business relates to its market and objectives.
●Business Sectors:
oPrimary sector
oSecondary sector
oTertiary sector
oQuaternary sector
●Types of Business
oProfit
oNot for profit
oNon-government (NGOs)
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oMicro businesses
oSMEs,
oNational and multinational businesses
●Legal Structures:
oSole trader
oPartnership
oLimited and PLC
●Business type and structure: market,
objectives, goals, strategy
2.Understand the relationships
between business functions.
2.1Explain the purpose of different functions of a
business.
2.2Explain the relationship between the different
functions of a business.
2.3Compare different organisational structures.
2.4Suggest how functional relationships impact
on how an organisation is structured.
●Different functions
oSales and marketing
oHuman resource management
oProduction
oWarehouse and distribution
oFinance
●Relationships between business functions
●Different Structures
oHierarchic structure
oBureaucratic structure
oMatrix structure
oFlat structure
oOrganisation structure chart
●Lines of authority and accountability
3.Be able to measure a
business’s internal environment.
3.1Explain what is meant by the term ‘internal
environment of a business.’
3.2Explain why it is important to measure a
business’s internal environment.
3.3Apply a technique to quantify a business’s
internal environment.
●Internal environment: internal factors, functions,
stakeholders, organisational culture
●Importance:
oEstablishing a business’s capabilities
oSupporting strategic intent
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
3.4Assess a business’s internal environment. oPlanning for the future
●SWOT/TOWS
oStrengths: for example, market share,
reserves, innovation, brand
oWeaknesses: for example labour turnover,
lack of workforce skills, motivation
oOpportunities: for example technology,
overseas markets, product development
oThreats: rising costs, competitive rivalry,
new entrants, pressure groups, social
trends, government policies
●Capacity assessment grid
●McKinsey’s 7S framework
4.Be able to measure a
business’s external
environment.
4.1Explain what is meant by the term ‘external
environment of a business.’
4.2Explain why it is important to measure a
business’s external environment.
4.3Apply a technique to quantify a business’s
external environment.
4.4Assess a business’s external environment.
●External factors, drivers and stakeholders
●Local, national and international cultures
●Establishing market position
●Recognising opportunities
●Preparing for change
●PESTLE:
oPolitical (changes in government and
government policies, taxation, political
stability, industry regulations, global trade
agreements and restrictions);
oEconomic (government economic priorities
and policies, economic growth, economic
decline, exchange rates, inflation, interest
rates, consumer spending, labour costs);
oSocial (culture, lifestyle, career and life
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
expectations, consumer trends, fashions);
oTechnological (new technologies, use of
technology, impact of technology on
industry, individual businesses and the
individual and organisation);
oLegal (Changes in legislation and
regulation e.g. health and safety,
employment legislation, equality legislation,
consumer legislation, data protection);
oEnvironmental (corporate social
responsibility, consumer opinion, ethical
trading, fair trade, organic, sustainability,
responsibilities, legal requirements e.g.
water use, waste and carbon emissions).
●Porter’s Five Forces framework/ Ansoff matrix
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework 3000 words
Indicative Reading List
Capon C. (2009) Understanding the Business Environment 3
rd
Edition, Financial Times
Sloman, J. and Hinde, K. (2007). Economics for Business; 4
th
edition, Harlow: Pearson Education
Wetherly, P. and Otter, D. (2008). The Business Environment, Oxford: Oxford University Press
Nallathambi, J. I. (2021) Business Environment, JPS Scientific Publications, India
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Needle, D. and Burns, J. (2019) Business in Context: An Introduction to Business and its Environment 7th edition, Cengage, London
Additional Resources
Business Strategy and the Environment Journal
International Journal of Business Environment
COMMUNICATION IN BUSINESS
20 credits • 100 GLH • 200 TQT
Unit Aims
The effectiveness of a business’s approach to communication can often be critical to the achievement of strategic and operational objectives. The ways in which a business connects with its internal and external stakeholders, and overcomes different barriers to communication, will determine its short and long-term success. The aim of this unit is, therefore, to provide learners with the fundamental knowledge and skills to engage in meaningful and appropriate communication irrespective of the context in which the communication is located.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the concept and
purpose of communication in a
business context.
1.1Explain what is meant by the term ‘business
communication.’
1.2Compare different stages of a communication
model.
1.3Discuss why effective communication is
important to a business.
●Concept of communications
●Communication as a process Upward,
downward, lateral, and vertical communication
●Models of communications;
oBerlo's Model of Communication,
oShannon and Weaver Model of
Communication,
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oSchramm's Model of Communication.
●Linear, interactional, and transactional
communication models
●Driving change
●Effective stakeholder engagement
●Positive branding
●Successful marketing campaigns
2.Be able to effectively
communicate in a business
context.
2.1Explain different elements of communication.
2.2Demonstrate effective verbal and non-verbal
communication.
2.3Demonstrate effective written communication.
●Elements:
oSource and receiver
oMedium
oCoding
oFeedback
●Communication.
oPitch and tone of voice
oBody language
oListening skills
oEmotional intelligence
oDigital
oWritten
oFace to face
3.Understand how a business
communicates internally.
3.1Explain what is meant by the term ‘internal
communication.’
3.2Compare ways in which a business
communicates internally.
3.3Conduct an internal stakeholder analysis.
3.4Discuss internal barriers to effective
communication in a business.
●Internal communication: information sharing,
receiving and giving feedback, conflict resolution
●Tools: emails, briefings, meetings, intranet
●Inter and cross function communication
●Internal stakeholder analysis. process of
identifying these people before the project
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
begins; grouping them according to their levels of
participation, interest, and influence in the
project; and determining how best to involve and
communicate each of these stakeholder groups
throughout.
●Barriers: cultural, language, technology barriers,
interpersonal
4.Understand how a business
communicates externally.
4.1Explain what is meant by the term ‘external
communication.’
4.2Compare ways in which a business
communicates externally.
4.3Conduct an external stakeholder analysis.
4.4Discuss external barriers to effective
communication in a business.
●External communication: placing/receiving
orders, seeking external advice
●Marketing
●Public relations
●Newsletters
●Press releases
●Barriers: terminology, language, technology,
physical/geographic barriers
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework/Portfolio of evidences3000 words
Indicative Reading List
Jovin, E. (2019) Writing for Business, Nicholas Brealy Publishing, London
Newman, A. (2017) Business Communication; in person, in print, online, Nelson Education Ltd, Boston
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Prince, E.S. (2017) Practical Business Communication, Red Globe Press, London
Additional Resources
Journal of Business Communication
Effective Business Communication Journal
Management Help
FINANCE AND ACCOUNTING
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the concept and
purpose of communication in a
business context.
1.1Explain what is meant by the term ‘business
communication.’
1.2Compare different stages of a communication
model.
1.3Discuss why effective communication is
important to a business.
●Concept of communications
●Communication as a process Upward,
downward, lateral, and vertical communication
●Models of communications;
oBerlo's Model of Communication,
oShannon and Weaver Model of
Communication,
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oSchramm's Model of Communication.
●Linear, interactional, and transactional
communication models
●Driving change
●Effective stakeholder engagement
●Positive branding
●Successful marketing campaigns
2.Be able to effectively
communicate in a business
context.
2.1Explain different elements of communication.
2.2Demonstrate effective verbal and non-verbal
communication.
2.3Demonstrate effective written communication.
●Elements:
oSource and receiver
oMedium
oCoding
oFeedback
●Communication.
oPitch and tone of voice
oBody language
oListening skills
oEmotional intelligence
oDigital
oWritten
oFace to face
3.Understand how a business
communicates internally.
3.1Explain what is meant by the term ‘internal
communication.’
3.2Compare ways in which a business
communicates internally.
3.3Conduct an internal stakeholder analysis.
3.4Discuss internal barriers to effective
communication in a business.
●Internal communication: information sharing,
receiving and giving feedback, conflict resolution
●Tools: emails, briefings, meetings, intranet
●Inter and cross function communication
●Internal stakeholder analysis. process of
identifying these people before the project
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
begins; grouping them according to their levels of
participation, interest, and influence in the
project; and determining how best to involve and
communicate each of these stakeholder groups
throughout.
●Barriers: cultural, language, technology barriers,
interpersonal
4.Understand how a business
communicates externally.
4.1Explain what is meant by the term ‘external
communication.’
4.2Compare ways in which a business
communicates externally.
4.3Conduct an external stakeholder analysis.
4.4Discuss external barriers to effective
communication in a business.
●External communication: placing/receiving
orders, seeking external advice
●Marketing
●Public relations
●Newsletters
●Press releases
●Barriers: terminology, language, technology,
physical/geographic barriers
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework/Portfolio of evidences3000 words
Indicative Reading List
Jovin, E. (2019) Writing for Business, Nicholas Brealy Publishing, London
Newman, A. (2017) Business Communication; in person, in print, online, Nelson Education Ltd, Boston
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Prince, E.S. (2017) Practical Business Communication, Red Globe Press, London
Additional Resources
Journal of Business Communication
Effective Business Communication Journal
Management Help
FINANCE AND ACCOUNTING
20 credits • 100 GLH • 200 TQT
Unit Aims
Having and effective finance and accounting function will not only help secure the financial strength of a business but will also support managers to develop and implement a business strategy. The aim of this unit is, therefore, to develop, in learners, the theoretical and applied knowledge to prepare, interpret and adjust financial statements alongside the preparation of budgets.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the context and
purpose of finance and
accounting.
1.1Explain the purpose of finance and
accounting.
1.2Explain the regulatory and legal influences on
a business’s finance and accounting function.
1.3Explain how the finance and accounting
function supports a business’s decision
making.
●Different branches of accounting
●Recording financial transactions
●Presenting financial information
●Regulatory and legal influences: national
regulations, international regulations and
conventions
●Producing balance sheets
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Producing income statements
●Producing P and L statements
2.Be able to prepare financial
statements for different types of
businesses.
2.1Differentiate between different financial
statements.
2.2Prepare financial statements for a sole trader.
2.3Prepare financial statements for a
partnership.
2.4Apply techniques to make adjustments to
financial statements.
●Different Financial Statements:
●Balance sheets
●Income statements
●Cashflow statements
●Statement of shareholder equity
●P and L statement
●Techniques:
oAccruals and prepayments
oInterest adjustments
oDepreciation
oDebt allowances
3.Be able to interpret financial
statements.
3.1Calculate financial ratios from a set of
business accounts.
3.2Compare organisational performance using
historical financial data.
●Ratios:
oProfitability ratios
oLiquidity ratios
oSolvency ratios
oValuation ratios
oFinancial audits
●Historical: audited accounts
4.Be able to prepare a budget.
4.1Differentiate between different types of
budgets.
4.2Prepare different types of budgets.
●Budgets:
oOperating budget
oCash budget
oFixed budget
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oMaster budget
oIncremental budgeting
oActivity-based budgeting
oBudgeting based on value proposition
oZero-based budgeting
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework including
spreadsheets
3000 words
Indicative Reading List
Fields, E. (2018) Essentials of Finance and Accounting for Non-financial Managers 3rd edition, Amacom, New York
McLaney, E. and Atrill, P. (2020) Accounting and Finance: An Introduction 10th edition, Pearson, Henlow
Additional Resources
Journal of Finance and Accounting
Management Help
Association of Accounting Technicians
LEADING AND MANAGING TEAMS
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the context and
purpose of finance and
accounting.
1.1Explain the purpose of finance and
accounting.
1.2Explain the regulatory and legal influences on
a business’s finance and accounting function.
1.3Explain how the finance and accounting
function supports a business’s decision
making.
●Different branches of accounting
●Recording financial transactions
●Presenting financial information
●Regulatory and legal influences: national
regulations, international regulations and
conventions
●Producing balance sheets
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Producing income statements
●Producing P and L statements
2.Be able to prepare financial
statements for different types of
businesses.
2.1Differentiate between different financial
statements.
2.2Prepare financial statements for a sole trader.
2.3Prepare financial statements for a
partnership.
2.4Apply techniques to make adjustments to
financial statements.
●Different Financial Statements:
●Balance sheets
●Income statements
●Cashflow statements
●Statement of shareholder equity
●P and L statement
●Techniques:
oAccruals and prepayments
oInterest adjustments
oDepreciation
oDebt allowances
3.Be able to interpret financial
statements.
3.1Calculate financial ratios from a set of
business accounts.
3.2Compare organisational performance using
historical financial data.
●Ratios:
oProfitability ratios
oLiquidity ratios
oSolvency ratios
oValuation ratios
oFinancial audits
●Historical: audited accounts
4.Be able to prepare a budget.
4.1Differentiate between different types of
budgets.
4.2Prepare different types of budgets.
●Budgets:
oOperating budget
oCash budget
oFixed budget
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oMaster budget
oIncremental budgeting
oActivity-based budgeting
oBudgeting based on value proposition
oZero-based budgeting
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework including
spreadsheets
3000 words
Indicative Reading List
Fields, E. (2018) Essentials of Finance and Accounting for Non-financial Managers 3rd edition, Amacom, New York
McLaney, E. and Atrill, P. (2020) Accounting and Finance: An Introduction 10th edition, Pearson, Henlow
Additional Resources
Journal of Finance and Accounting
Management Help
Association of Accounting Technicians
LEADING AND MANAGING TEAMS
20 credits • 100 GLH • 20 TQT
Unit Aims
Having hard management and soft leadership skills is often stated by employers as being key to the success of a business but few people have sufficient quantities of both to make a significant impact on business operations and strategy. The aim of this unit, therefore, is to support a learner’s understanding of leadership as a role and management as a function so that they are able to develop the knowledge, skills and traits to make a meaningful contribution to a business’s success.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand leadership and
management theories.
1.1Differentiate between leadership and
management.
1.2Explain key leadership theories.
1.3Explain key management theories.
●Soft leadership (inspiration, motivation)
●Hard management (policymaking, planning)
●Difference between leader and manager
●Leadership Theories
●Trait theory
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Behaviour theories,
●Autocratic style, Democratic style, Laissez-faire
style
●Situational theory
●Contingency theory
●Transactional vs transformational Leadership
management schools/approaches
●Scientific management
●Bureaucratic management
●Human relations
●Systems management
●Situational theories
2.Understand how teams are
developed.
2.1Explain what is meant by the term ‘team
development.’
2.2Explain what is meant by the term ‘high
performance team.’
2.3Compare different team development
models.
●Aligned goals
●Mutual trust and respect
●Collaboration
●Effective communication
●Tukman’s model of team stages: forming, storming,
norming, performing.
●Adair’s task, team, individual framework
●McGregor’s X/Y theory: authoritarian (Theory X)
and participative (Theory Y)
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
3.Understand how to improve
individual and team
performance.
3.1Explain techniques used to improve
individual and team performance.
3.2Explain the importance to an individual of
improving own performance.
3.3Explain the importance to a business of
effective individual and team performance.
3.4Discuss the role of motivation theories in
improving individual and team performance.
●SMART: Specific, Measurable, Achievable,
Realistic, and Timely goals
●Training and development
●Appraisals
●Coaching and mentoring
●Develop own skills
●Enhanced promotion opportunities
●Increased productivity
●Increased quality
●Maslow’s hierarchy of needs: physiological, safety,
social, esteem and self-actualisation
●Herzberg’s 2 factor theory: Motivating factors;
causes employees to work harder. Hygiene factors:
absence of hygiene factors will cause employees to
work less hard.
●Vroom’s expectancy theory: employee's motivation
is an outcome of how much an individual wants a
reward (Valence), the assessment that the
likelihood that the effort will lead to expected
performance (Expectancy) and the belief that the
performance will lead to reward (Instrumentality).
4.Be able to determine your own
capacity to be an effective
leader and manager.
4.1Apply techniques to determine own capacity
to be an effective leader and manager.
4.2Assess own ability to improve knowledge
and skills to be an effective leader and
manager.
●Personal SWOT
●Leadership/management assessments
●MBTI
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Emotional intelligence assessment
●Reflective journals
●Reflective statements
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All LO1, LO3 All ACs under LO1 and LO3 Coursework 3000 words
LO2 AC 2.1, 2.2, 2.3 Presentation 10-minute presentation
equivalent to 750 words
LO4 AC 4.1, 4.2 Reflective log 500 words
Indicative Reading List
Adair, J. (2018) Develop Your Leadership Skills: Fast, Effective Ways to Become a Leader People Want to Follow, Kogan Page, London
Kelly, P. and Cole, G. (2020) Management: Theory and Practice 9th edition. Cengage, Boston
Additional Resources
Journal of Leadership & Organisational Studies
Journal of Management
OPERATING IN A GLOBAL CONTEXT
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand leadership and
management theories.
1.1Differentiate between leadership and
management.
1.2Explain key leadership theories.
1.3Explain key management theories.
●Soft leadership (inspiration, motivation)
●Hard management (policymaking, planning)
●Difference between leader and manager
●Leadership Theories
●Trait theory
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Behaviour theories,
●Autocratic style, Democratic style, Laissez-faire
style
●Situational theory
●Contingency theory
●Transactional vs transformational Leadership
management schools/approaches
●Scientific management
●Bureaucratic management
●Human relations
●Systems management
●Situational theories
2.Understand how teams are
developed.
2.1Explain what is meant by the term ‘team
development.’
2.2Explain what is meant by the term ‘high
performance team.’
2.3Compare different team development
models.
●Aligned goals
●Mutual trust and respect
●Collaboration
●Effective communication
●Tukman’s model of team stages: forming, storming,
norming, performing.
●Adair’s task, team, individual framework
●McGregor’s X/Y theory: authoritarian (Theory X)
and participative (Theory Y)
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
3.Understand how to improve
individual and team
performance.
3.1Explain techniques used to improve
individual and team performance.
3.2Explain the importance to an individual of
improving own performance.
3.3Explain the importance to a business of
effective individual and team performance.
3.4Discuss the role of motivation theories in
improving individual and team performance.
●SMART: Specific, Measurable, Achievable,
Realistic, and Timely goals
●Training and development
●Appraisals
●Coaching and mentoring
●Develop own skills
●Enhanced promotion opportunities
●Increased productivity
●Increased quality
●Maslow’s hierarchy of needs: physiological, safety,
social, esteem and self-actualisation
●Herzberg’s 2 factor theory: Motivating factors;
causes employees to work harder. Hygiene factors:
absence of hygiene factors will cause employees to
work less hard.
●Vroom’s expectancy theory: employee's motivation
is an outcome of how much an individual wants a
reward (Valence), the assessment that the
likelihood that the effort will lead to expected
performance (Expectancy) and the belief that the
performance will lead to reward (Instrumentality).
4.Be able to determine your own
capacity to be an effective
leader and manager.
4.1Apply techniques to determine own capacity
to be an effective leader and manager.
4.2Assess own ability to improve knowledge
and skills to be an effective leader and
manager.
●Personal SWOT
●Leadership/management assessments
●MBTI
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Emotional intelligence assessment
●Reflective journals
●Reflective statements
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All LO1, LO3 All ACs under LO1 and LO3 Coursework 3000 words
LO2 AC 2.1, 2.2, 2.3 Presentation 10-minute presentation
equivalent to 750 words
LO4 AC 4.1, 4.2 Reflective log 500 words
Indicative Reading List
Adair, J. (2018) Develop Your Leadership Skills: Fast, Effective Ways to Become a Leader People Want to Follow, Kogan Page, London
Kelly, P. and Cole, G. (2020) Management: Theory and Practice 9th edition. Cengage, Boston
Additional Resources
Journal of Leadership & Organisational Studies
Journal of Management
OPERATING IN A GLOBAL CONTEXT
20 credits • 100 GLH • 200 TQT
Unit Aims
From a business perspective, the world is becoming a smaller place. Businesses need to be open to new ideas, new opportunities and a new way of operating. This means businesses need to expand and transform in what is a fast paced and dynamic environment. The aim of this unit is to encourage the exploration of key globalisation theories, concepts and models which will enable learners to gain an appreciation of the complexities of globalisation as well as the benefits globalisation presents to a business.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the context of
globalisation.
1.1Explain how globalisation has evolved.
1.2Compare different types of globalisation.
1.3Discuss the positive and negative effects of
globalisation.
●First, second and third waves
●Globalisation 4.0/ Globalisation 5.0
●Types:
oPolitical globalisation
oSocial globalisation
oEconomic globalisation
oTechnological globalisation
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Jobs and skills creation
●Cross-cultural integration
●Social and economic mobility
●Rich dominate poor
●National businesses cease trading
●Ideological conflicts
2.Understand the factors which
drive globalisation.
2.1Explain what is meant by the term ‘global
economy.’
2.2Explain what is meant by the term ‘global
business environment.’
2.3Discuss key global issues which drive
globalisation.
●Economic interdependence
●Aggregate economic outputs
●Global PESTEL
●Economic alliances
●Political alliances
●National, regional and international dimensions
●Factors and drivers of Globalisation (Push /Pull
factors, Demand /Supply-side factors) drivers.
●Economies of scale
●Protectionism
●Role of WTO
●Regional integration
●Decline in investment barriers
3.Understand how and why a
business would want to operate
3.1Discuss why a business would want to enter
global markets.
●Reasons for going global
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
in global markets.
3.2Compare ways in which a business can enter
a global market.
3.3Recommend a preferred mode of entry to a
business.
●Organisation specific- resources/efficiency
Market seeking
●Accessing a new customer base
●Diversification
●Access to resources
●Gain a competitive advantage
●Exporting
●Licensing/contracting
●Joint ventures
●Direct investment
4.Understand how operating in a
global market impacts a
business.
4.1Explain how operating in a global market
impacts a business’s structure and culture.
4.2Explain how operating in a global market
impacts a business’s strategic and
operational decision making.
4.3Suggest ways in which a business could
respond to the impact of globalisation.
●McKinsey’s 7-S model:
●Horfstede’s Cultural Dimensions:
●Sustainability
●International approach to leadership and
management
●Impact on strategy capability
●Allocation of resources
●Environmental impact
●Risk management
●Impact of global factors on operational strategies
such as marketing, HRM and leadership
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
practices in different countries.
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
LO1 AC1.1-1.3 Poster 750 words
LO2 AC2.1, 2.2, 2.3 Essay 750 words
LO3 and LO4 AC3.1, 3.2, 3.3, 4.1, 4.2, 4.3Coursework 1500 words
Indicative Reading List
Daniels, J.D. et al (2018) International Business Global Edition, Pearson, Harlow
Ritzer, G. (2019) Globalization: The Essentials 2
nd
edition, Wiley-Blackwell, New Jersey
Additional Resources
International Journal of Globalisation and Small Business
Journal of Globalization and Growth
Management Help
LEVEL 5 UNIT SPECIFICATION
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
PRINCIPLES AND CONCEPTS OF STRATEGY
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the context of
globalisation.
1.1Explain how globalisation has evolved.
1.2Compare different types of globalisation.
1.3Discuss the positive and negative effects of
globalisation.
●First, second and third waves
●Globalisation 4.0/ Globalisation 5.0
●Types:
oPolitical globalisation
oSocial globalisation
oEconomic globalisation
oTechnological globalisation
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Jobs and skills creation
●Cross-cultural integration
●Social and economic mobility
●Rich dominate poor
●National businesses cease trading
●Ideological conflicts
2.Understand the factors which
drive globalisation.
2.1Explain what is meant by the term ‘global
economy.’
2.2Explain what is meant by the term ‘global
business environment.’
2.3Discuss key global issues which drive
globalisation.
●Economic interdependence
●Aggregate economic outputs
●Global PESTEL
●Economic alliances
●Political alliances
●National, regional and international dimensions
●Factors and drivers of Globalisation (Push /Pull
factors, Demand /Supply-side factors) drivers.
●Economies of scale
●Protectionism
●Role of WTO
●Regional integration
●Decline in investment barriers
3.Understand how and why a
business would want to operate
3.1Discuss why a business would want to enter
global markets.
●Reasons for going global
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
in global markets.
3.2Compare ways in which a business can enter
a global market.
3.3Recommend a preferred mode of entry to a
business.
●Organisation specific- resources/efficiency
Market seeking
●Accessing a new customer base
●Diversification
●Access to resources
●Gain a competitive advantage
●Exporting
●Licensing/contracting
●Joint ventures
●Direct investment
4.Understand how operating in a
global market impacts a
business.
4.1Explain how operating in a global market
impacts a business’s structure and culture.
4.2Explain how operating in a global market
impacts a business’s strategic and
operational decision making.
4.3Suggest ways in which a business could
respond to the impact of globalisation.
●McKinsey’s 7-S model:
●Horfstede’s Cultural Dimensions:
●Sustainability
●International approach to leadership and
management
●Impact on strategy capability
●Allocation of resources
●Environmental impact
●Risk management
●Impact of global factors on operational strategies
such as marketing, HRM and leadership
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
practices in different countries.
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
LO1 AC1.1-1.3 Poster 750 words
LO2 AC2.1, 2.2, 2.3 Essay 750 words
LO3 and LO4 AC3.1, 3.2, 3.3, 4.1, 4.2, 4.3Coursework 1500 words
Indicative Reading List
Daniels, J.D. et al (2018) International Business Global Edition, Pearson, Harlow
Ritzer, G. (2019) Globalization: The Essentials 2
nd
edition, Wiley-Blackwell, New Jersey
Additional Resources
International Journal of Globalisation and Small Business
Journal of Globalization and Growth
Management Help
LEVEL 5 UNIT SPECIFICATION
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
PRINCIPLES AND CONCEPTS OF STRATEGY
20 credits • 100 GLH • 200 TQT
Unit Aims
The Principles and Concepts of Strategy module explores the fundamental elements that guide strategic decision-making in organisations. It covers the analysis of internal and external environments, competitive positioning, and strategic resources and capabilities. Key frameworks such as SWOT, PESTEL, and Porter's Five Forces are examined to understand how they influence strategic choices. This unit also delves into the development and implementation of business strategies, emphasising the importance of alignment with organisational goals and the dynamic nature of the strategic landscape.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criteria –
The learner can:
Indicative Content
1.Understand the principles of
business strategy.
1.1Explain what is meant by the term ‘business
strategy.’
1.2Compare different levels of business strategy.
1.3Compare elements of a strategic framework.
1.4Explain strategy development processes.
●Business Strategy:
oOperational strategy
oTactical strategy
oCorporate strategy
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Elements:
oVision
oMission
oObjectives
oStrategy
●Approach
●Tactics
●Deliberate strategies
●Emergent strategies
●Process and stages of strategy development
2.Understand key business
strategy theories and concepts.
2.1Differentiate between different types of
business strategies.
2.2Compare the elements of a strategic
management process.
2.3Discuss key organisational theories which
impact business strategy.
●Types
oGrowth strategies
oDiversification strategies
oCost leadership strategies
oHybrid strategies
●Strategic Management:
oPlanning – execution and monitoring –
review and adjust
oScientific management
oBureaucratic management
oHuman relations
oSystems management
●Scientific Management by Frederick Taylor,
Bureaucratic Management by Max Weber,
Administrative Management by Henri Fayol, the
Hawthorne Studies by Elton Mayo, Theory X
and Theory Y by Douglas McGregor,
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Contingency Theory by Fred Fiedler,
Situational Leadership by Paul Hersey and Ken
Blanchard, General Systems Theory by Ludwig
von Bertalanffy
3.Be able to measure a
business’s micro and macro
environment.
3.1Explain different techniques used to measure
a business’s micro environment.
3.2Apply techniques to measure a business’s
micro environment.
3.3Explain different techniques used to measure
a business’s macro environment.
3.4Apply techniques to measure a business’s
macro environment.
●Internal vs external environment
●Micro (internal and industry) vs Macro
environment (broader external)
●Internal environment
●Value chain analysis
●VRIO: Competitor analysis
●Porter’s 5 Forces analysis:
●Sector/industry analysis
●External/Macro environment swot
●PESTLE: political, economic, social,
technological, environmental, legal.
●Scenario analysis
●SWOT: Strengths, Weaknesses, Opportunities,
and Threats
4.Understand a business’s
strategic options.
4.1Explain what is meant by the term ‘strategic
option.’
4.2Compare different strategic options available
to a business.
4.3Recommend and justify a relevant strategic
option which a business could implement.
●Ansoff matrix
●Porter’s Generic strategies
●Vertical/horizontal integration
●Internationalisation
●Merger/acquisition /Joint ventures
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework 3000 words
Indicative Reading List
Johnson, G. et al (2019) Exploring Strategy 12
th
edition, Pearson, Harlow
Whittington, R. et al (2020) Fundamentals of Strategy 10
th
edition, Pearson, Harlow
Additional Resources
Business Strategy and the Environment
Journal of Business Strategy
Management Help
THE MANAGEMENT OF HUMAN RESOURCES
Learning Outcome –
The learner will:
Assessment Criteria –
The learner can:
Indicative Content
1.Understand the principles of
business strategy.
1.1Explain what is meant by the term ‘business
strategy.’
1.2Compare different levels of business strategy.
1.3Compare elements of a strategic framework.
1.4Explain strategy development processes.
●Business Strategy:
oOperational strategy
oTactical strategy
oCorporate strategy
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Elements:
oVision
oMission
oObjectives
oStrategy
●Approach
●Tactics
●Deliberate strategies
●Emergent strategies
●Process and stages of strategy development
2.Understand key business
strategy theories and concepts.
2.1Differentiate between different types of
business strategies.
2.2Compare the elements of a strategic
management process.
2.3Discuss key organisational theories which
impact business strategy.
●Types
oGrowth strategies
oDiversification strategies
oCost leadership strategies
oHybrid strategies
●Strategic Management:
oPlanning – execution and monitoring –
review and adjust
oScientific management
oBureaucratic management
oHuman relations
oSystems management
●Scientific Management by Frederick Taylor,
Bureaucratic Management by Max Weber,
Administrative Management by Henri Fayol, the
Hawthorne Studies by Elton Mayo, Theory X
and Theory Y by Douglas McGregor,
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Contingency Theory by Fred Fiedler,
Situational Leadership by Paul Hersey and Ken
Blanchard, General Systems Theory by Ludwig
von Bertalanffy
3.Be able to measure a
business’s micro and macro
environment.
3.1Explain different techniques used to measure
a business’s micro environment.
3.2Apply techniques to measure a business’s
micro environment.
3.3Explain different techniques used to measure
a business’s macro environment.
3.4Apply techniques to measure a business’s
macro environment.
●Internal vs external environment
●Micro (internal and industry) vs Macro
environment (broader external)
●Internal environment
●Value chain analysis
●VRIO: Competitor analysis
●Porter’s 5 Forces analysis:
●Sector/industry analysis
●External/Macro environment swot
●PESTLE: political, economic, social,
technological, environmental, legal.
●Scenario analysis
●SWOT: Strengths, Weaknesses, Opportunities,
and Threats
4.Understand a business’s
strategic options.
4.1Explain what is meant by the term ‘strategic
option.’
4.2Compare different strategic options available
to a business.
4.3Recommend and justify a relevant strategic
option which a business could implement.
●Ansoff matrix
●Porter’s Generic strategies
●Vertical/horizontal integration
●Internationalisation
●Merger/acquisition /Joint ventures
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework 3000 words
Indicative Reading List
Johnson, G. et al (2019) Exploring Strategy 12
th
edition, Pearson, Harlow
Whittington, R. et al (2020) Fundamentals of Strategy 10
th
edition, Pearson, Harlow
Additional Resources
Business Strategy and the Environment
Journal of Business Strategy
Management Help
THE MANAGEMENT OF HUMAN RESOURCES
20 credits • 100 GLH • 200 TQT
Unit Aims
The ability to attract, develop and retain talented employees is a key factor in a business’s success. Human resource management has its focus on supporting and enhancing business success and performance through its strategic vision and operational functions. The aim of this unit is to introduce learners to the key human resource management principles and concepts so they can support a sustainable approach to people management through an understanding of the purpose and scope of the human resource management function.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the purpose and
objectives of human resource
management.
1.1Explain how human resource management
has evolved.
1.2Discuss the purpose of human resource
management.
1.3Explain the objectives of human resource
management.
●Concept of human resource management
●Welfare office – labour manager – personnel
management – HRM
●Staffing
●Employee compensation
●Discipline
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●People – process - performance
●Workforce planning
●Talent management
●Employee engagement
●Performance management
2.Understand the functions of
human resource management.
2.1Explain key operational functions of human
resource management.
2.2Explain key strategic functions of human
resource management.
2.3Assess the relationship between business
strategy and human resource management.
●Recruitment and selection
●Training and development
●Employee welfare
●Employment law compliance
●Strategy integration
●Strategic HR planning
●Human capital development
●Forecasting
3.Understandhow internal and
external factors impact the
human resource management
function.
3.1Compare the internal factors which affect
human resource management.
3.2Compare the external factors which affect
human resource management.
●Internal factors:
oResources and capabilities
oLeadership
oLearning and development
oMotivation
oBusiness and functional strategies
oOrganisational culture
oEquality and diversity
●External factors:
oCompetition and PESTEL forces
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oSkills trends
oCompetitor behaviour
oHR availability
oHR costs
oLegislation
4.Understand modern
development in human
resource management function
in a business.
4.1Discuss the impact of technological
advancements, such as artificial intelligence
and automation, on HRM functions.
4.2Discuss the effectiveness of initiatives such
as flexible working arrangements, mental
health programs, and diversity training.
●Impact of Technology
oStreamlined recruitment processes
oAutomated screening and candidate
matching
oEnhanced employee performance
tracking
oAI-driven analytics for management
oImproved employee engagement
oCommunication via AI-powered chatbots
oVirtual assistants for assistance
oEfficient training and development
programs
oPersonalized learning platforms
oAutomated administrative tasks
oReduction of HR workload
oIncreased efficiency
oAdvanced data analytics
oBetter decision-making
oStrategic planning support
●Flexible working arrangements:
oPromote work-life balance
oAllow for personalized schedules
oIncrease employee autonomy
●Mental health programs:
oProvide support for employees' mental
well-being
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oOffer resources for stress management
and coping strategies
oReduce absenteeism and improve overall
productivity
●Diversity training:
oIncrease awareness of biases and
stereotypes
oFoster inclusive workplace culture
oEnhance understanding of diverse
perspectives
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework 3000 words
Indicative Reading List
Hall, L. et al (2020) Human Resource Management 11
th
edition, Pearson, Harlow
Marchington, M. (2020) Human Resource Management at Work: The Definitive Guide 7
th
Edition, CIPD, London
Additional Resources
Human Resource Management Journal
International Journal of Human Resource Management
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Chartered Institute of Personnel and Development
MARKETING FOR MANAGERS
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the purpose and
objectives of human resource
management.
1.1Explain how human resource management
has evolved.
1.2Discuss the purpose of human resource
management.
1.3Explain the objectives of human resource
management.
●Concept of human resource management
●Welfare office – labour manager – personnel
management – HRM
●Staffing
●Employee compensation
●Discipline
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●People – process - performance
●Workforce planning
●Talent management
●Employee engagement
●Performance management
2.Understand the functions of
human resource management.
2.1Explain key operational functions of human
resource management.
2.2Explain key strategic functions of human
resource management.
2.3Assess the relationship between business
strategy and human resource management.
●Recruitment and selection
●Training and development
●Employee welfare
●Employment law compliance
●Strategy integration
●Strategic HR planning
●Human capital development
●Forecasting
3.Understandhow internal and
external factors impact the
human resource management
function.
3.1Compare the internal factors which affect
human resource management.
3.2Compare the external factors which affect
human resource management.
●Internal factors:
oResources and capabilities
oLeadership
oLearning and development
oMotivation
oBusiness and functional strategies
oOrganisational culture
oEquality and diversity
●External factors:
oCompetition and PESTEL forces
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oSkills trends
oCompetitor behaviour
oHR availability
oHR costs
oLegislation
4.Understand modern
development in human
resource management function
in a business.
4.1Discuss the impact of technological
advancements, such as artificial intelligence
and automation, on HRM functions.
4.2Discuss the effectiveness of initiatives such
as flexible working arrangements, mental
health programs, and diversity training.
●Impact of Technology
oStreamlined recruitment processes
oAutomated screening and candidate
matching
oEnhanced employee performance
tracking
oAI-driven analytics for management
oImproved employee engagement
oCommunication via AI-powered chatbots
oVirtual assistants for assistance
oEfficient training and development
programs
oPersonalized learning platforms
oAutomated administrative tasks
oReduction of HR workload
oIncreased efficiency
oAdvanced data analytics
oBetter decision-making
oStrategic planning support
●Flexible working arrangements:
oPromote work-life balance
oAllow for personalized schedules
oIncrease employee autonomy
●Mental health programs:
oProvide support for employees' mental
well-being
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oOffer resources for stress management
and coping strategies
oReduce absenteeism and improve overall
productivity
●Diversity training:
oIncrease awareness of biases and
stereotypes
oFoster inclusive workplace culture
oEnhance understanding of diverse
perspectives
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework 3000 words
Indicative Reading List
Hall, L. et al (2020) Human Resource Management 11
th
edition, Pearson, Harlow
Marchington, M. (2020) Human Resource Management at Work: The Definitive Guide 7
th
Edition, CIPD, London
Additional Resources
Human Resource Management Journal
International Journal of Human Resource Management
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Chartered Institute of Personnel and Development
MARKETING FOR MANAGERS
20 credits • 100 GLH • 200 TQT
Unit Aims
The aim of this unit is to provide learners with a detailed understanding of the marketing planning process and to apply these principles to a variety of business contexts. The unit also provides a comprehensive understanding of environmental analysis and how this can lead to the development of appropriate objectives and strategies to enhance operational marketing performance.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the context and
concept of marketing.
1.1Explain what is meant by the term
‘marketing.’
1.2Explain different marketing eras.
1.3Compare ways in which a business can
determine its marketplace.
1.4Discuss the concept of buyer behaviour in
consumer and business markets.
●Marketing eras
oSimple trade era
oProduction era
oSales era
oMarketing era
oRelationship and social marketing era
●Segmentation
●Competitor analysis
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●4 P’s of marketing: price, product, promotion, and
place
●Market positioning
●Individuals/households
●Personal use purchases
●End use purchases
●Economies of scale
●Strategic suppliers
2.Understand the functions of
marketing.
2.1Explain key operational functions of
marketing.
2.2Explain key strategic functions of marketing.
2.3Discuss the relationship between business
strategy and marketing.
●Advertising
●Public relations
●Market research
●Campaign planning
●Customer service
●Customer acquisition
●Customer retention
●Establishing distribution channels
●Product development
3.Understand how internal and
external factors impact the
marketing function.
3.1Compare the internal factors which affect
marketing.
3.2Compare the external factors which affect
marketing.
●Internal factors:
oProduction capacity
oFinancial resources
oCapabilities and competences
oStakeholder goals
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oCurrent business strategy
●External factors:
oCompetitor behaviour
oLegislation
oEconomic conditions
oTechnological advancements
●Social and demographic trends
4.Understand how a business
uses its marketing function.
4.1Discuss techniques to measure the
effectiveness of a business’s marketing
function.
4.2Suggest ways in which a business could
improve the effectiveness of its marketing
function.
●Conversion rates
●Website Traffic
●Customer life-cycle
●Average customer value
●Customer acquisition costs
●Customer retention costs
●Level of customer loyalty
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All LO 1 to 3 All ACs under LO 1 to 3 Coursework 2250 words
LO4 AC4.1, 4.2 Presentation 10-minute presentation (850
words equivalent)
Indicative Reading List
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Baines, P. et al (2019) Marketing 5
th
edition, OUP, Oxford
Kotter, P. T. et al (2019) Principles of Marketing 8th European edition, Pearson, Harlow
Additional Resources
European Journal of Marketing
Journal of Marketing
Chartered Institute of Marketing
BUSINESS LAW FOR MANAGERS
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the context and
concept of marketing.
1.1Explain what is meant by the term
‘marketing.’
1.2Explain different marketing eras.
1.3Compare ways in which a business can
determine its marketplace.
1.4Discuss the concept of buyer behaviour in
consumer and business markets.
●Marketing eras
oSimple trade era
oProduction era
oSales era
oMarketing era
oRelationship and social marketing era
●Segmentation
●Competitor analysis
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●4 P’s of marketing: price, product, promotion, and
place
●Market positioning
●Individuals/households
●Personal use purchases
●End use purchases
●Economies of scale
●Strategic suppliers
2.Understand the functions of
marketing.
2.1Explain key operational functions of
marketing.
2.2Explain key strategic functions of marketing.
2.3Discuss the relationship between business
strategy and marketing.
●Advertising
●Public relations
●Market research
●Campaign planning
●Customer service
●Customer acquisition
●Customer retention
●Establishing distribution channels
●Product development
3.Understand how internal and
external factors impact the
marketing function.
3.1Compare the internal factors which affect
marketing.
3.2Compare the external factors which affect
marketing.
●Internal factors:
oProduction capacity
oFinancial resources
oCapabilities and competences
oStakeholder goals
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oCurrent business strategy
●External factors:
oCompetitor behaviour
oLegislation
oEconomic conditions
oTechnological advancements
●Social and demographic trends
4.Understand how a business
uses its marketing function.
4.1Discuss techniques to measure the
effectiveness of a business’s marketing
function.
4.2Suggest ways in which a business could
improve the effectiveness of its marketing
function.
●Conversion rates
●Website Traffic
●Customer life-cycle
●Average customer value
●Customer acquisition costs
●Customer retention costs
●Level of customer loyalty
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All LO 1 to 3 All ACs under LO 1 to 3 Coursework 2250 words
LO4 AC4.1, 4.2 Presentation 10-minute presentation (850
words equivalent)
Indicative Reading List
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Baines, P. et al (2019) Marketing 5
th
edition, OUP, Oxford
Kotter, P. T. et al (2019) Principles of Marketing 8th European edition, Pearson, Harlow
Additional Resources
European Journal of Marketing
Journal of Marketing
Chartered Institute of Marketing
BUSINESS LAW FOR MANAGERS
20 credits • 100 GLH • 200 TQT
Unit Aims
All businesses and those employed by it must operate within the laws, legislation and regulations of the countries in which it conducts its activities. Some law only applies to specific types of business and their legal structure whereas other laws apply to any business irrespective of their operations and location. The aim of this unit is, therefore, to support a learner’s exploration of laws, legislation and regulations which apply in their home country and to different types of business.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Undertsnadgeneric business
law.
1.1Explain why it is important to have business
related laws.
1.2Explain the principles of business law.
1.3Differentiate between civil and criminal law.
●Protect rights
●Dispute resolution
●Consumer protection
●Principles:
oCompany law
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oCommon law
oCivil law
oCriminal law
oStatutory law
●Criminal law seeks to punish for an offence.
●Civil law seeks to achieve a remedy such as
compensation for the injured party.
2.Understand legal and justice
systems within a business
context.
2.1Explain what is meant by the term ‘legal
system.’
2.2Describe a legal system.
2.3Explain what is meant by the term ‘justice
system.’
2.4Describe a justice system.
●System for interpreting and enforcing the laws:
oLegislation
oDirectives
oCase law
oTreaties
●Court structures
●Role of government
●Role of government agencies
●Law enforcement
●Courts
●Correction
3.Understandkey business-
related laws.
3.1Describe key features of consumer law.
3.2Describe key features of contract law.
3.3Describe key features of law of tort.
3.4Describe key features of international laws.
●Consumer Law: false advertising, health and
safety, fit for purpose, satisfactory quality
●Contact Law: offer, acceptance, consideration,
intent
●Law of Tort: possession of rights, violation of
rights, injury
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●International economic, security and criminal law
4.Understand how laws impact
on businesses.
4.1Explain how businesses are legally formed.
4.2Describe the impact of key legislation on a
business.
4.3Explain why contractual obligations are
important to a business.
4.4Explain how a business could resolve
different legal disputes.
●Self-employed/individual registration
●Incorporation
●Data protection
●Health and safety
●Consumer laws
●Employment laws
●Duty to fulfil a contract
●Protect both parties
●Legally binding
●Mediation
●Arbitration
●Litigation
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework 3000 words
Indicative Reading List
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Adams, A. et al (2020) Law for Business Learners 4
th
edition, Pearson, Harlow
Kelly, D. (2020) Business Law, Routledge, London
Additional Resources
Business Law Review
Journal of Business Law
Chambers Student
MANAGEMENT ACCOUNTING AND DECISION MAKING
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Undertsnadgeneric business
law.
1.1Explain why it is important to have business
related laws.
1.2Explain the principles of business law.
1.3Differentiate between civil and criminal law.
●Protect rights
●Dispute resolution
●Consumer protection
●Principles:
oCompany law
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
oCommon law
oCivil law
oCriminal law
oStatutory law
●Criminal law seeks to punish for an offence.
●Civil law seeks to achieve a remedy such as
compensation for the injured party.
2.Understand legal and justice
systems within a business
context.
2.1Explain what is meant by the term ‘legal
system.’
2.2Describe a legal system.
2.3Explain what is meant by the term ‘justice
system.’
2.4Describe a justice system.
●System for interpreting and enforcing the laws:
oLegislation
oDirectives
oCase law
oTreaties
●Court structures
●Role of government
●Role of government agencies
●Law enforcement
●Courts
●Correction
3.Understandkey business-
related laws.
3.1Describe key features of consumer law.
3.2Describe key features of contract law.
3.3Describe key features of law of tort.
3.4Describe key features of international laws.
●Consumer Law: false advertising, health and
safety, fit for purpose, satisfactory quality
●Contact Law: offer, acceptance, consideration,
intent
●Law of Tort: possession of rights, violation of
rights, injury
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●International economic, security and criminal law
4.Understand how laws impact
on businesses.
4.1Explain how businesses are legally formed.
4.2Describe the impact of key legislation on a
business.
4.3Explain why contractual obligations are
important to a business.
4.4Explain how a business could resolve
different legal disputes.
●Self-employed/individual registration
●Incorporation
●Data protection
●Health and safety
●Consumer laws
●Employment laws
●Duty to fulfil a contract
●Protect both parties
●Legally binding
●Mediation
●Arbitration
●Litigation
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 4 All ACs under LO 1 to 4 Coursework 3000 words
Indicative Reading List
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Adams, A. et al (2020) Law for Business Learners 4
th
edition, Pearson, Harlow
Kelly, D. (2020) Business Law, Routledge, London
Additional Resources
Business Law Review
Journal of Business Law
Chambers Student
MANAGEMENT ACCOUNTING AND DECISION MAKING
20 credits • 100 GLH • 200 TQT
Unit Aims
Management accounting provides business managers with financial information required to achieve business objectives. This requires effective decision making based on the timeliness and accuracy of financial information. The aim of this unit is to provide learners with an awareness of the scope and purpose of management accounting, so they are able to support effective decision making within a business.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand management
accounting and decision
making.
1.1Explain what is meant by the term
‘management accounting.’
1.2Explain what is meant by the term ‘decision
making.’
1.3Differentiate between management
accounting and financial accounting.
●Management accounting:
oCost management
oExternal reporting
oInvestment appraisal
oBudgetary control
●Decision making tools
●Decision making process
●Considering alternatives
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Recording transactions
●Producing financial statements
●Preparing financial reports
2.Understand technical
procedures used in
management accounting.
2.1Describe different management accounting
concepts.
2.2Describe different tools and techniques used
in management accounting.
●Concepts:
oFinancial planning
oDecision making and control
oBusiness activity evaluation
oFinancial risk management
●Tools/Techniques
oCost accounting
oFinancial statement analysis
oCashflow analysis
oBudgetary control
oInvestment analysis
3.Be able to use management
accounting to solve problems
and inform decision-making.
3.1Apply management accounting techniques to
solve business problems.
3.2Apply management accounting techniques to
inform business decision making.
●Application of tools and techniques:
oCost accounting
oFinancial statement analysis
oCashflow analysis
oBudgetary control
oInvestment analysis
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 3 All ACs under LO 1 to 3 Coursework 3000 words
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Indicative Reading List
Atril, P. (2021) Management Accounting for Decision Makers 10
th
edition, Pearson, Harlow
Drury, D. (2018) Management Accounting for Business 7
th
edition, Cengage, London
Additional Resources
Journal of Accounting and Economics
The Accounting Review
Management Help
BUSINESS START-UP: CONCEPTION TO MARKET
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand management
accounting and decision
making.
1.1Explain what is meant by the term
‘management accounting.’
1.2Explain what is meant by the term ‘decision
making.’
1.3Differentiate between management
accounting and financial accounting.
●Management accounting:
oCost management
oExternal reporting
oInvestment appraisal
oBudgetary control
●Decision making tools
●Decision making process
●Considering alternatives
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
●Recording transactions
●Producing financial statements
●Preparing financial reports
2.Understand technical
procedures used in
management accounting.
2.1Describe different management accounting
concepts.
2.2Describe different tools and techniques used
in management accounting.
●Concepts:
oFinancial planning
oDecision making and control
oBusiness activity evaluation
oFinancial risk management
●Tools/Techniques
oCost accounting
oFinancial statement analysis
oCashflow analysis
oBudgetary control
oInvestment analysis
3.Be able to use management
accounting to solve problems
and inform decision-making.
3.1Apply management accounting techniques to
solve business problems.
3.2Apply management accounting techniques to
inform business decision making.
●Application of tools and techniques:
oCost accounting
oFinancial statement analysis
oCashflow analysis
oBudgetary control
oInvestment analysis
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All 1 to 3 All ACs under LO 1 to 3 Coursework 3000 words
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Indicative Reading List
Atril, P. (2021) Management Accounting for Decision Makers 10
th
edition, Pearson, Harlow
Drury, D. (2018) Management Accounting for Business 7
th
edition, Cengage, London
Additional Resources
Journal of Accounting and Economics
The Accounting Review
Management Help
BUSINESS START-UP: CONCEPTION TO MARKET
20 credits • 100 GLH • 200 TQT
Unit Aims
Many people dream of setting up their own business but are not aware of what is required, what support is available and what personal qualities are required. The aim of this unit, therefore, is to consolidate previous learning where learners employ the knowledge and skills of disciplines such as marketing and management to produce a viable business plan.
Learning Outcomes, Assessment Criteria and Indicative Content
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the fundamental
requirements for starting a new
business.
1.1Describe the range of resources required to
start a business.
1.2Describe the personal skills and qualities
required to start a business.
1.3Describe the legal requirements when
starting a business.
●Resources required for start-up:
oCapital investment
oLabour resources
oPhysical resources
oSupport systems
●Personal skills and qualities: leadership
management
●financial management, problem solving skills,
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
negotiation skills, project management skills
●Legal requirements: formalised business
structure, operating licence, business insurance,
register for taxation
2.Understand sources of support
available to new businesses.
2.1Compare sources of financial support.
2.2Describe support provided by governments.
2.3Describe support provided by non-
government organisations.
2.4Compare sources of non-financial support.
●Savings
●Friends and family
●Interest bearing loans
●Investment ‘angels’
●Grants
●Zero interest loans
●Employment support schemes
●Free training workshops
●Free business advice
●Free mentoring
●Local government
●Central government
●Banks
●Chambers of Commerce
●Professional bodies
●Community support
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
3.Be able to create a business
plan for a new business to gain
stakeholder support.
3.1Produce a business plan for a start-up
business.
3.2Demonstrate effective communication when
seeking stakeholder support for a new
business.
●Business Plan:
oExecutive Summary
oIndustry Overview
oMarket and Competition Analysis
oSales and Marketing Plan
oManagement Plan
oOperating Plan
oFinancial Plan
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All LO 1 to 2
LO3 (part)
All ACs under LO 1 to 2
AC3.1
Coursework 2500 words
LO3 (part) AC3.2 Presentation 10-minute presentation (850
words equivalent)
Indicative Reading List
Barrow, C. (2016) Starting and Running a Small Business All-in-one for Dummies 3
rd
edition, John Wiley, London
Pink, A. and MacDonald, A. (2021) Business Start Start-Up Guide, Pink Proactive Publishing, UK
Flick, U. (2020) Introducing Research Methodology: A Beginner’s Guide to Doing a Research Project. 3rd Ed. London: Sage.
Gray, D. (2017) Doing Research in The Real World. 4th Ed. London: Sage.
Saunders, M., Lewis, P. And Thornhill, A. (2019) Research Methods for Business Students. 6th Ed. Harlow: Pearson.
Additional Resources
The Journal of Entrepreneurship
Management Help
Write a Business Plan
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
IMPORTANT NOTE
Whilst we make every effort to keep the information contained in programme specification up
to date, some changes to procedures, regulations, fees matter, timetables, etc may occur
during the course of your studies. You should, therefore, recognise that this booklet serves
only as a useful guide to your learning experience.
For updated information please visit our website www.othm.org.uk.
Learning Outcome –
The learner will:
Assessment Criterion –
The learner can:
Indicative Content
1.Understand the fundamental
requirements for starting a new
business.
1.1Describe the range of resources required to
start a business.
1.2Describe the personal skills and qualities
required to start a business.
1.3Describe the legal requirements when
starting a business.
●Resources required for start-up:
oCapital investment
oLabour resources
oPhysical resources
oSupport systems
●Personal skills and qualities: leadership
management
●financial management, problem solving skills,
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
negotiation skills, project management skills
●Legal requirements: formalised business
structure, operating licence, business insurance,
register for taxation
2.Understand sources of support
available to new businesses.
2.1Compare sources of financial support.
2.2Describe support provided by governments.
2.3Describe support provided by non-
government organisations.
2.4Compare sources of non-financial support.
●Savings
●Friends and family
●Interest bearing loans
●Investment ‘angels’
●Grants
●Zero interest loans
●Employment support schemes
●Free training workshops
●Free business advice
●Free mentoring
●Local government
●Central government
●Banks
●Chambers of Commerce
●Professional bodies
●Community support
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
3.Be able to create a business
plan for a new business to gain
stakeholder support.
3.1Produce a business plan for a start-up
business.
3.2Demonstrate effective communication when
seeking stakeholder support for a new
business.
●Business Plan:
oExecutive Summary
oIndustry Overview
oMarket and Competition Analysis
oSales and Marketing Plan
oManagement Plan
oOperating Plan
oFinancial Plan
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the
standards specified by all assessment criteria.
Learning Outcomes to be met Assessment Criteria to be coveredAssessment type Word count (approx. length)
All LO 1 to 2
LO3 (part)
All ACs under LO 1 to 2
AC3.1
Coursework 2500 words
LO3 (part) AC3.2 Presentation 10-minute presentation (850
words equivalent)
Indicative Reading List
Barrow, C. (2016) Starting and Running a Small Business All-in-one for Dummies 3
rd
edition, John Wiley, London
Pink, A. and MacDonald, A. (2021) Business Start Start-Up Guide, Pink Proactive Publishing, UK
Flick, U. (2020) Introducing Research Methodology: A Beginner’s Guide to Doing a Research Project. 3rd Ed. London: Sage.
Gray, D. (2017) Doing Research in The Real World. 4th Ed. London: Sage.
Saunders, M., Lewis, P. And Thornhill, A. (2019) Research Methods for Business Students. 6th Ed. Harlow: Pearson.
Additional Resources
The Journal of Entrepreneurship
Management Help
Write a Business Plan
OTHM LEVEL 5 EXTENDED DIPLOMA IN BUSINESS MANAGEMENT
IMPORTANT NOTE
Whilst we make every effort to keep the information contained in programme specification up
to date, some changes to procedures, regulations, fees matter, timetables, etc may occur
during the course of your studies. You should, therefore, recognise that this booklet serves
only as a useful guide to your learning experience.
For updated information please visit our website www.othm.org.uk.
20 credits • 100 GLH • 200 TQT